Privacy policy
Privacy Policy
Last updated 25th April 2025 by Onlineshopau
This privacy policy and all other policies updated by Onlineshopau are not to be change or altered at all in any way without full written consent from Onlineshopau management.
Describes how your Privacy information is collected, used and disclosed.
This Privacy Policy describes how Onlineshopau.com Trading as Onlineshopau ("we", "us", or "our") collects, uses, and discloses your personal information when “you” attempt to visit, or use “our” domain name or services, or make and or attempt a purchase from onlineshopau.com (on the website provided to us) or otherwise attempt to contact and or after any contact with Onlineshopau.com Trading as Onlineshopau. For purposes of this Privacy Policy, "you" and "your" means you as the “user” of the Services “we” use which are provided to “us”, whether “you” are a user, customer, website visitor, or another individual whose information “we” or “our” partners, have collected on “our behalf” for “our” benefit in pursuant to this Privacy Policy, from our domain name, website and or apps and or any data services and or service supplied to us to gather your data. “We” do not agree that any other service to include and not limited to any third party services of services “we” use or are provided to “us”, to have any right to any of “your” and “you” known as the “user” personal and or private information gather by any means.
Work with us to help protect your personal information.
We take your Privacy and this Privacy Policy very seriously and so should you. We ask that should you be contacted by any services to include any know third party services used by us that collects any of your data intend for “us” at all or by way of promotions and or advertising thought cookies and other electronic means and or by mail and to include any brochures or up-selling information that mentions any other business other then Onlineshopau is attached to any items purchased from “us”, and or after “your” attempt to make contact and or after any contact with “us” please email “us” at privacy@onlineshopau.com immediately with any evidence of this so “we” can take reasonable action to the full extent of local and or international laws and or public and or commercial laws that govern the Privacy Policy laws or Acts.
Please read this Privacy Policy carefully.
By using and accessing any of the services that have directed “you” to Onlineshopau.com trading as Onlineshopau, you agree to the collection, use, and disclosure of “your” Personal information as described in this Privacy Policy on “our behalf” for benefit of Onlineshopau.com only, trading as Onlineshopau, and this personal information can be used at “our” discretion as to the full extent of local and or international laws and or commercial and public laws combined permit,which govern the Privacy Policy laws and or Acts. If “you” do not agree to this Privacy Policy, please do not use or access “our” services and or any of the Services or other third party services provided to “us”, used by “us” intended to provide access and or to make contact to Onlineshopau.com.
Changes to This Privacy Policy
"We" may update this Privacy Policy from time to time, including to reflect changes to "our" practices or for other operational, legal, or regulatory reasons. "We" will post the revised Privacy Policy on the website, update the "Last updated" “date” and who “updated” and take any other steps required by applicable law we are aware of or are bought to our attention as early as possible..
How We Collect and Use "Your" Personal Information
"We" install the "services provided", that collect and have collected over the duration of your visits personal information about "you" "through a variety of means"as services, as set out below:
* The information “we" collect and use varies depending on how "you" interact with "us". In addition to the specific uses set out below, "we" may use information "we" collect about "you" to communicate with "you", provide the Services, comply with any applicable legal obligations, enforce any applicable terms of service, and to protect or defend the Services, "our" rights, and the rights of "our" "users" or others.
* What Personal Information We Collect: The types of personal information"we" obtain about "you" depends on how you interact with "our" “Domain name” “website provided" and use our "Services Provided". When we use the term "personal information", and “or “your information”we" are referring to information that identifies, relates to, describes or can be associated with "you" by any means.
The following sections describe the categories and specific types of personal information "we" collect.
* Information We Collect Directly from"You"
* Information that you directly submit to "us" through "our" services provided may include:
* Basic contact details including "your" name, address, phone number, email.
* Order information including "your" name, billing address, shipping address, payment confirmation, email address, phone number, some banking details.
* Account information including "your" username, password, security questions.
* Shopping information including the items "you" view, put in "your" cart or add to "your" wish list.
* Customer support information including the information "you" choose to include in communications with "us", for example, when sending a message through the Services supplied to “us” or used by Onlineshopau.
* Some features of the Services may require "you" to directly provide "us" with certain information about yourself. "You" may elect not to provide this information, but doing so may prevent "you" from using or accessing these features.
Information We Collect through Cookies
"We" also automatically collect certain information about "your" interaction with "us" or "our" services provided to us and or “our” third party services “we” use and or through all or any means of collection of ("Usage Data"). To do this, "we" may use cookies, pixels and similar technologies ("Cookies"). Usage Data may include information about how "you" access and use "our" "Domain name" and "your" account, including device information, browser information, information about "your" network connection, "your" IP address and or other information regarding "your" interaction with the "services provided to “us” or “services we provide”.
Information We Obtain from Third Parties
* Finally, "we" may obtain information about "you" from third parties, including from "vendors" and "service providers" who may collect information on "our behalf" only, as follows.
* Companies who provide "us" support and technical services on "our behalf", such as Shopify and "through other means”.
* Our" payment processors, who collect payment information (e.g., bank account, credit or debit card information, billing address) to process "your" payment in order to fulfill "your" orders and provide "you" with products or services "you" have requested, in order to perform our contract with "you" on "our behalf”.
* When "you" visit "our" "Domain name"known as""onlineshopau.com" trading as Onlineshopau, open or click on emails "we" send "you", or interact with "our" "services provided" and or advertisements on any platform meant on "our behalf", "we", and or our third parties businesses "we" work with on "our behalf", may automatically collect certain information using online tracking technologies such as pixels, web beacons, software developer kits, third-party libraries, and cookies on "our behalf”.
Any information "we" obtain from third parties will be treated in accordance with this Privacy Policy.
"We" are not responsible or liable for the accuracy of the information provided to "us" by third parties and are not responsible for any third party's policies or practices. For more information, see the section below, Third Party Websites and Links.
How We Use Your Personal Information
* Providing Products and Services.
"We" use "your" personal information to provide "you" with the Services in order to perform "our" contract with "you", including to process "your" payments, fulfill "your" orders, to send notifications to "you" related to "your" account, purchases, returns, exchanges or other transactions, to create, maintain and otherwise manage "your" account, to arrange for shipping, facilitate any returns and exchanges and to enable "you" to post reviews.
Marketing and Advertising.
We use "your" personal information for marketing and promotional purposes, such as to send marketing, advertising and promotional communications by email, text message or postal mail, and to show "you" advertisements for products or services on "our behalf" for our benefit only. This may include using "your" personal information to better tailor the Services and advertising on "our" Site and other websites at "our" discretion or by way of receiving payment.
Security and Fraud Prevention.
"We" use "your" personal information to detect, investigate or take action regarding possible fraudulent, illegal or malicious activity. If "you" choose to use the services and register an account, "you" are responsible for keeping "your" account credentials safe. We highly recommend that "you" do not share your username, password, or other access details with anyone else. If "you" believe "your" account has been compromised, please contact us immediately.at the following emails: privacy@onlineshopau.com and or security@onlineshopau.com.
Communicating with you.
"We" use "your" personal information to provide "you" with customer support and improve "our" Service and Services to you. This is in "our" legitimate interests in order to be responsive to "you", to provide effective services to "you", and to maintain "our" sole business relationship with "you".
Cookies
Like many websites, "we" use Cookies on "our" Site. For specific information about the Cookies that "we" use related to powering "our" store with Shopify, see https://www.onlineshopau.com/legal/
Cookies.
"Our" Site use Cookies to power and improve our Site and our"services provided"(including to remember "your" actions and preferences), to run analytics and better understand user interaction with the Services (in our legitimate interests to administer, improve and optimize the Services). "We" may also permit third parties and services providers to use Cookies on "our" Site "on our behalf" to better tailor the services, products and advertising on "our" Site and other websites at "our" discretion..
Most browsers automatically accept Cookies by default, but "you" can choose to set your browser to remove or reject Cookies through "your" browser controls. Please keep in mind that removing or blocking Cookies can negatively impact "your" user experience and may cause some of the Services, including certain features and general functionality, to work incorrectly or no longer be available. Additionally, blocking Cookies may not completely prevent how "we" share information with third parties such as "our" advertising services.
How We Disclose Personal Information In certain circumstances.
"We" may disclose your personal information to third parties for legitimate purposes subject to this Privacy Policy. Such circumstances may include:
* With vendors or other third parties who perform services on "our behalf" (e.g., IT management, payment processing, data analytics, customer support, cloud storage, fulfilment and shipping).*
* With business and marketing services, including Shopify, to provide services and advertise to "you" only for the purpose of "our" business interest on "our behalf". "We" use Shopify to support personalised advertising with other third-party services on "our behalf". *
* "Our" business and marketing services will use "your" information in accordance with their own privacy notices and have no right to make contact directly and or indirect contact with "you"or"our" "users" to included traffic sources by any means and or to use any information gathered whilst providing services to "us" other than on "our behalf", and or here after for a period of 24 months, after their contract and or provide any gathered information to other services that they can benefit them or their associates from any data gathered for our purpose "you" "our" customers data or visitors and or traffic to "our" site for this same period of 24 months.*
* When "you" direct, request "us" or otherwise consent to "our" disclosure of certain information to third parties, such as to ship you products or through your use of social media widgets or login integrations, with your consent.*
* With our affiliates or otherwise within our corporate group, in our legitimate interests to run a successful business.*
* In connection with a business transaction such as a merger or bankruptcy, to comply with any applicable legal obligations (including to respond to subpoenas, search warrants and similar requests), to enforce any applicable terms of service, and to protect or defend the Services, our rights, and the rights of our users or others.*
* We may have, in the past 12 months disclosed the following categories of personal information and sensitive personal information (denoted by *) about users for the purposes set out above in.
How we Collect and Use your Personal Information" and "How we Disclose Personal Information.
“We” do not accept responsibility in any form for any misuse of “your” personal information and or data collected by any means from any third party software and or services providers on the Shopify platform and or any other services and or software “we” use on any other platforms which “we” supplied on our site and were used by “you”. All third party software and or service provided, for “our” use to include and not limited to Shopify that provide us software and services by means of website and or apps and or add-ons and support, to also include any affiliates or any other service that partner with Shopify by any means and or any other third party services that “we” engage with as mentioned who are responsible for any mishandles and or misuse of “your” personal information and or data by any means. Any third party and or affiliates whom supply apps, websites and or services that mishandles “your” personal information and or data by any means and cause us business and or personal reputational damage they will be liable to compensate us financial to the full extent of local and or international laws and or public and or commercial laws that govern the Privacy Policy laws or Acts and we reserve to right that they be prosecuted by any law enforcement agencies to full extent of the law.
Personal information and Data collected
We reserve all rights to the full extent of any and all relevant local and international Acts and Laws to retain any and all personal information know as “electronic data” collect by any means on “our behalf” and or intended for or to make contact to Onlineshopau.com by you or any internet user to includes all data and or any personal information and or traffic of any form intended for or directed to our domain name “onlineshopau.com” trading as Onlineshopau by way of adds or marketing by any source or means to be use by “us” as we choose in regards to all Privacy Policy laws.
Category Categories of Recipients
* Identifiers such as basic contact details and certain order and account information.
* Commercial information such as order information, shopping information and customer support information.
* Internet or other similar network activity, such as Usage Data • Vendors and third parties who perform services on our behalf (such as Internet service providers,
* payment processors, fulfilment partners, customer support partners and data analytics providers)on our behalf.
* Business and marketing partners on our behalf.
* Affiliates on our behalf.
We do not use or disclose sensitive personal information for the purposes of inferring characteristics about you.
We may have “sold” and “shared” (as those terms are defined in applicable law) personal information over the preceding 12 months for the purpose of engaging in advertising and marketing activities, as follows.
Category of Personal Information Categories of Recipients
* Identifiers such as basic contact details and certain order and account information Business and marketing partners.
* Commercial information such as records of products or services purchased and shopping information.
* Business and marketing partners.
* Internet or other similar network activity, such as Usage Data Business and marketing partners.
User Generated Content
The Services may enable “you” to post product reviews and other user-generated content. If “you” choose to submit user generated content to any public area of the Services, this content will be public and accessible by anyone, “we” advise that “you” share a made up username and don’t provide any personal information about “you” just information related to your review.
“We” do not control who will have access to the information that “you” choose to make available to others, and cannot ensure that parties who have access to such information will respect “your” privacy or keep it secure. “We” are not responsible for the privacy or security of any information that “you” make publicly available, or for the accuracy, use or misuse of any information that “you” disclose or receive from third parties.
Third Party Websites and Links
“We” don't not give written permission to any third party to provide links to websites or other online platforms operated by these third parties that redirect our customers that is not on our behalf. We may have agreed without being aware of their intention to redirect our traffic and or our customers not on our behalf. If you are made aware by clicking on a links that redirects you to sites affiliated or not controlled by us onlineshopau.com, you should inform us immediately by the following email support@onlineshopau.com so we can review their privacy and security policies and other terms and conditions and remove these links immediately. We will offer you a store discount on selected products for this feedback if you provide the page and product where you found this link.
We do not guarantee and are not responsible for the privacy or security of such links to any sites, including the accuracy, completeness, or reliability of information found on these sites. Information “you“ provide on public or semi-public venues, including information “you” share on third-party social networking platforms may also be viewable by other users of the Services and/or users of those third-party platforms without limitation as to its use by “us” or by a third party. Our inclusion of such links does not, by itself, imply any endorsement of the content on such platforms or of their owners or operators, except as disclosed on the Services.
Children’s Data
The Services are not intended to be used by children, and “we” do not knowingly collect any personal information about children. If you are the parent or guardian of a child who has provided us with their personal information, you may contact “us” using the contact details set out below to request that it be deleted.
As of the Effective Date of this Privacy Policy, “we” do not have actual knowledge that “we“ “share or sell” (as those terms are defined in applicable law) personal information of individuals under 16 years of age.
Security and Retention of Your Information
Please be aware that no security measures are perfect or impenetrable, and we cannot guarantee “perfect security.” In addition, any information you send to us may not be secure while in transit. We recommend that you do not use unsecured channels to communicate sensitive or confidential information to us.
How long we retain your personal information depends on different factors, such as whether we need the information to maintain your account, to provide the Services, comply with legal obligations, resolve disputes or enforce other applicable contracts and policies.
Your Rights and Choices
Depending on where you live, you may have some or all of the rights listed below in relation to your personal information. However, these rights are not absolute, may apply only in certain circumstances and, in certain cases, we may decline your request as permitted by law.
*
Right to Access / Know.You may have a right to request access to personal information that we hold about you, including details relating to the ways in which we use and share your information.
* Right to Delete. You may have a right to request that we delete personal information we maintain about you.
*
Right to Correct. You may have a right to request that we correct inaccurate personal information we maintain about you. *
Right of Portability. You may have a right to receive a copy of the personal information we hold about you and to request that we transfer it to a third party, in certain circumstances and with certain exceptions.
*
Right to Opt out of Sale or Sharing or Targeted Advertising. You may have a right to direct us not to "sell" or "share" your personal information or to opt out of the processing of your personal information for purposes considered to be "targeted advertising", as defined in applicable privacy laws. Please note that if you visit our Site with the Global Privacy Control opt-out preference signal enabled, depending on where you are, we will automatically treat this as a request to opt-out of the "sale" or "sharing" of information for the device and browser that you use to visit the Site.
*
Right to Limit and/or Opt out of Use and Disclosure of Sensitive Personal Information. You may have a right to direct us to limit our use and/or disclosure of sensitive personal information to only what is necessary to perform the Services or provide the goods reasonably expected by an average individual. *
Restriction of Processing: You may have the right to ask us to stop or restrict our processing of personal information.
*
Withdrawal of Consent: Where we rely on consent to process your personal information, you may have the right to withdraw this consent.
*
Appeal: You may have a right to appeal our decision if we decline to process your request. You can do so by replying directly to our denial.
*
Managing Communication Preferences:
We may send you promotional emails, and you may opt out of receiving these at any time by using the unsubscribe option displayed in our emails to you. If you opt out, we may still send you non-promotional emails, such as those about your account or orders that you have made.
You may exercise any of these rights where indicated on our Site or by contacting us using the contact details provided below.
We will not discriminate against you for exercising any of these rights.
We may need to collect information from you to verify your identity, such as your email address or account information, before providing a substantive response to the request. In accordance with applicable laws, You may designate an authorized agent to make requests on your behalf to exercise your rights. Before accepting such a request from an agent, we will require that the agent provide proof you have authorized them to act on your behalf, and we may need you to verify your identity directly with us.
Please contact us by means of the following email privacy@onlineshopau.com We will respond to your request in a timely manner as required under applicable law.
Complaints
If you have complaints about how we process your personal information, please contact us using the contact details provided below. If you are not satisfied with our response to your complaint, depending on where you live you may have the right to appeal our decision by contacting us using the contact details set out below, or lodge your complaint with your local data protection authority.
International Users
Please note that we may transfer, store and process your personal information outside the country you live in, including the United States. Your personal information is also processed by staff and third party service providers and partners in these countries on occasion.
If we transfer your personal information out of Europe, we will rely on recognized transfer mechanisms like the European Commission's Standard Contractual Clauses, or any equivalent contracts issued by the relevant competent authority of the UK, as relevant, unless the data transfer is to a country that has been determined to provide an adequate level of protection.
Contact
Should you have any questions about our privacy practices or this Privacy Policy, or if you would like to exercise any of the rights available to you, email us at privacy@onlineshopau.com or contact us at
Monday to Sunday 10am to 7pm
Australia - Perth +8:00
Chat Support Available @ Onlineshopau.com website.
Email - support@onlineshopau.com
Postage address
Shop 90, Mirrabooka WA 6061, Australia.
Australia Post Parcel Locker 10202 04783
Trading Name: Onlineshopau
ABN 27 634 294 827
We are the data controller of your personal information, We do not represent Shopify Rights or Obligation to secure any and all personal information collected. Our representative in the [EEA] [and] [the UK] is as follows
urls:
https://commission.europa.eu/law/law-topic/data-protection_en
https://www.government.nl/topics/european-union/eu-eea-efta-and-schengen-area-countries